Shipping Policy


ALL PRODUCTS TAKE 5-10 BUSINESS DAYS TO PROCESS. PROCESS STARTS THE DAY YOUR ORDER IS RECEIVED. TRACKING ID NUMBERS ARE SENT UPON COMPLETION OF PROCESSING BY EMAIL.

Products are shipped using carriers USPS, FEDEX, DHL, UPS etc... varies per your location 

  • ALLOW 1-3 BUSINESS DAYS FOR PROCESSING PICK UP ORDERS
  • BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS
  • ALLOW ONE EXTRA BUSINESS DAY FOR PROCESSING AFTER A HOLIDAY OR A SALE
  • WE DO NOT SHIP PRODUCTS ON THE WEEKENDS.

Questions regarding orders must be sent to reigngirlhaircare@gmail.com Please include name, order number.

INCORRECT SHIPPING INFORMATION:

If a package is returned to ReignByDoriae because of an incorrect or incomplete delivery address supplied by a buyer, or if the buyer was not at the residence for delivery, the buyer will be accountable for the return delivery cost in addition to the redelivery cost.  ReignByDoriae isn't accountable for packages delivered incorrectly or misplaced because of incorrect or incomplete delivery data supplied by a buyer, no refunds will be supplied if any components of the handle are incorrect. 

LOST OR STOLEN PACKAGES:

ReignByDoriae simply isn't answerable for misplaced or stolen packages with confirmed delivery address. Upon review, ReignByDoriae will affirm provided data with regards to address, delivery date, monitoring and supply carrier and provide for the shopper to investigate. 

1-3 BUSINESS DAYS STANDARD SHIPPING